Privacy policy

This policy applies to all activities on www.hungpump.com, including online quotation forms, contact submissions, and product inquiries.

It does not apply to third-party websites linked from our site. These external sites have their privacy policies, and we recommend reviewing their terms before submitting any personal data.

• Browsing our website or downloading files does not require any personal information.
• We may automatically collect basic data such as your IP address, device type, browser, access time, and pages visited — for analytics purposes.
• When using services such as "Request a Quote," we may collect your name, company name, phone number, fax, email, and pump application details.

• Process product inquiries and provide custom pump solutions
• Improve website performance and content quality based on aggregate user behavior
• Offer faster responses and after-sales support

This data is analyzed in bulk and is not linked to individual users.

• We have your explicit written consent
• It is required by law or legal process
• It is necessary to protect the safety or legal rights of our company or users
• We are working with authorized service providers who help us fulfill orders or support you

• We use cookies to enhance your experience, remember your preferences, and track site usage to improve functionality.
• Cookies help us understand browsing behavior, popular product categories (e.g., submersible pumps, sewage pumps), and visitor geography.
• You may disable cookies in your browser, but this may affect some website features, such as form submissions.

• Our servers are protected by firewalls, anti-virus software, and secure protocols.
• Only authorized staff with confidentiality agreements can access personal information.
• When we outsource services, all vendors are required to follow strict privacy standards and data handling procedures.

• With your written approval
• In compliance with local or international laws
• To prevent threats to your safety, health, or property
• When working with academic or government bodies for statistical purposes (anonymized data)
• To take legal action against users who violate our terms or misuse the website
• For your benefit, such as facilitating faster service or support
• When cooperating with trusted service partners under confidentiality agreements